We're currently experiencing a downtime in our Kansas City datacentre location.
The NOC team have reported to us that they have experienced a fiber cut from their primary peer - Hurrican Electric - a few hours ago.
We have been aware of this issue since 6am UTC+12 07/08/2013.
We are sorry about the inconvenience this issue is causing and hope to have it resolved shortly.
9.26AM Update: External fiber cut has been located, ETA on fix is 1-2 hours. Source was AT&T cutting through the lines running to the datacentre on accident while drilling.